[et_pb_section fb_built=”1″ module_id=”#homeinfo” _builder_version=”4.10.4″ top_divider_style=”ramp2″ top_divider_color=”#08008B” top_divider_height=”110px” top_divider_flip=”vertical” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.7.4″ _module_preset=”default” custom_margin=”33px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.5.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.10.4″ _module_preset=”default” header_font=”Open Sans||||||||” header_text_color=”#000000″ header_font_size=”24px” custom_margin=”||33px|||” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.10.4″ _module_preset=”default” header_font=”Open Sans||||||||” header_text_color=”#000000″ header_font_size=”24px” custom_margin=”||33px|||” global_colors_info=”{}”]The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.<\/p>\n
In order for 988 to work in the 319 & 515 area codes, 10-digit local dialing must first be implemented, and you will need to change the way you dial local calls.<\/p>\n
What will be the new dialing procedure? Who will be affected? When will the change begin? Beginning October 24, 2021<\/strong>, you must<\/u><\/strong> dial 10-digits (319 + telephone number)<\/span> for all local calls. On and after this date, local calls dialed with only 7-digits may not be completed, and a recording will inform you that your call cannot be completed as dialed. You must hang up and dial again using the 319<\/span> area code and the 7-digit number.<\/p>\n Beginning July 16, 2022, dialing \u201c988\u201d will route your call to National Suicide Prevention and Mental Health Crisis Lifeline.<\/p>\n What will you need to do? What will remain the same?<\/em><\/strong><\/p>\n Final thoughts:<\/em><\/strong><\/p>\n
\n<\/em><\/strong>To complete all local calls, you will now need to dial 319<\/span> + telephone number<\/strong>. This applies to all calls within the 319<\/strong><\/span> area code that are currently dialed with seven digits.<\/p>\n
\n<\/em><\/strong>Anyone with a telephone number from the 319 or 515 area codes in Iowa will need to make this change from 7-digit local dialing to 10-digit local dialing. This does not affect the 563 area code.<\/p>\n
\n<\/em><\/strong>Beginning April 24, 2021<\/strong>, you should begin dialing 10 digits (319 + telephone number)<\/span> for all local calls. If you forget and dial just 7 digits, your call will still be completed.<\/p>\n
\n<\/em><\/strong>In addition to changing the way you dial local calls, all services, automatic dialing equipment, or other types of equipment that are programmed to complete calls to 7-digit local numbers will need to be reprogrammed to complete calls to 10-digit numbers. Some examples are life safety systems or medical monitoring devices, PBXs, fax machines, fire or burglar alarm and security systems or gates, speed dialers, mobile or other wireless phone contact lists, call forwarding settings, voicemail services and other similar functions. Be sure to check your website, personal and business stationery, advertising materials, personal and business checks, contact information, your personal or pet ID tags, and other such items to ensure the area code is included.<\/p>\n\n